New features and improvements in FitterPal, as we release them.
September 2026
A public page for the features and improvements we ship in FitterPal.
FitterPal now has a What's new page, what you're looking at now. It is the place we will tell you about the features and improvements we release or improve.
Bookmark What's new, or open it from the user menu once you are signed in. We will keep adding to it as we build.
Email customers a week before an installation so they know how to prepare.
A week before an installation, FitterPal can email the people you notify on that booking with a short briefing: someone over 18 at the property, clear the windows, parking, pets, and how to get in touch if plans change.
It does not replace the day-before reminder. It is the extra note that stops a wasted first hour on site.
Here is how it works.
In Settings, under Features, turn on What to expect email.
Open Manage what to expect email and check the subject and wording. Both start with a useful default. Clearing the wording stops the email. Clearing the subject puts the default subject back.
On an installation booking, add at least one person under Notify with email selected, then tick Send a what to expect email. New installation bookings start with this ticked. Existing bookings stay off unless you tick them.
Seven days before the install, the people you notify get an email like this. It is also logged on the job as a sent email.
Send a works agreement from the job and let the customer sign on their phone.
You can send a works agreement from the job and collect a signature without printing, posting, or scanning anything back.
Save the wording your business already uses as a template in Settings. When a customer is ready to proceed, pick that template on the job. FitterPal fills in the customer and job details, and your team can tweak the agreement before it goes out.
The customer gets an email with a link. They read and sign on their phone or computer, with no account to create. Once they have signed, a PDF is filed on the job so office and site both have one record of what was agreed.
You can attach drawings or specifications to a draft so they go out with the sign link. If an agreement is still waiting, you can send a reminder. Already-sent copies stay frozen, so later edits to a master template do not rewrite what the customer signed.
Contracts only appear once your organisation has at least one active template.